Case

Avon, OH

Sales Support Specialist

Full Job Description

Essential Duties and responsibilities*
Serve as a liaison for key customers
Communicate directly with customers on an as needed basis in person and/or e-mail
Order and receive in vendor samples
Process customer sample orders, follow up and provide updates as necessary
Generate invoices
Accurate and timely processing of accounts payables and receivables
Review paperwork for accuracy and correct potential issues
Set up and maintenance of sample line items
Assist in the coordination and processing of regulatory requests
Monthly sales reporting
Oversee customer rebates
Review of low margin sales analysis
Document customer complaints and complete corrective action requests
Special reports and projects for management and account managers
Team support - intermediary for other departments
Other duties as requested

Qualifications
Bachelor's Degree in Business or a related field preferred
3+ years of experience in customer service, sales support or inside sales
Exceptional interpersonal and communication skills, as they will be responsible for interacting with customers, suppliers, colleagues and management on a regular basis
The ability to work in a team environment, prioritize work assignments and act independently to resolve potential conflicts
Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed
Software knowledge of Microsoft Office including Outlook, Word, Excel and PowerPoint
Act legally and ethically in all professional relationships in adherence with the Company's values and fundamentals

Barentz North America, LLC is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected class.

Job Type: Full-time

Benefits:
401(k)
401(k) matching
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:
Day shift
Monday to Friday

Supplemental Pay
Bonus pay

COVID-19 considerations:
All current state and federal Covid-19 protocols are being followed.

Education:
Bachelor's (Preferred)

Experience:
Inside Sales, Sales Support, Customer Service: 3 years (Preferred)

Work Location:
One location

Work Remotely:
No

 

If you are interested in joining our team, please forward your resume and cover letter to careers@barentz.us.