Sample Coordinator

Full Job Description

The Sample Coordinator is responsible for receiving, inventorying, and shipping product samples out of the US Human Nutrition sales office of Barentz. The role involves ensuring that all samples received by Barentz, are properly labeled with corresponding documentation. Samples must be stored and shipped in an organized manner that meets both customer delivery standards as well as regulatory and quality requirements.

Essential Duties and Responsibilities
• Order, track and receive samples at Barentz’ US Human Nutrition office
• Ensure samples are compliantly labeled and contain necessary documentation (Safety Data Sheets, CofAs, Specifications, etc.)
• Store documents on file for orders and future internal reference
• Organize and store samples by product division and ensure adequate segregation between incompatible materials. For example, industrial chemicals are kept separate from food chemicals
• Record all distribution transactions in Excel for tracking and information purposes
• Ship samples along with appropriate documentation to customers as requested, following transportation regulatory requirements as applicable. Record all details, including costs, in the Excel sample spreadsheets
• Notify sales representatives of back-ordered samples and provide updates on their expected ship dates
• Monitor sample expiry dates as well as aged inventory
• Coordinate with product divisions with regards to the handling of obsolete samples
• Attend periodic training sessions as it relates to the proper handling and shipping of chemical samples
• Order sample supplies (office and lab supplies too) as needed (boxes, tape, jars, etc.) and track costs
• Periodically provide information to Accounting as it relates to sample expenditures
• Support the marketing department as it relates to samples
• Provide information to our Customs broker when needed (for example HS codes)
• Provide information to Product Coordinators and Managers as requested (such as sample inventory, what was shipped of a specific product or what a customer has received)
• Receive and ship out products for testing (from customers to suppliers (such as product re-testing, matching)
• Assist in shipping out training material to Sales Reps (sample kits for supplier training)
• Support and lead by example, Barentz’ culture, strategies, pillars, and fundamentals
• Participate in ongoing personal development opportunities
• Perform other duties as requested

Required Education, Experience, Knowledge and Skills
• Bachelor’s degree in business or relevant field, is preferred
• Minimum of 1-3 years of experience in customer service or administrative support is ideal
• Attention to detail and organization
• Willingness to learn and suggest/implement improvements to the overall system
• Computer skills using Microsoft Office (Outlook, Word, Excel) as well as Adobe Writer
• WMS experience as well as Transportation of Dangerous Goods training required
• Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
• Effective written and verbal communication skills and the ability to adapt communication style to the audience as needed
• Software knowledge of Microsoft Office including Outlook, Word, Excel, PowerPoint, Teams, as well as Adobe Writer
• Act legally and ethically in all professional relationships in adherence with Barentz’ values and fundamentals

*To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. Please notify your supervisor or Human Resources if you require an accommodation.

Barentz North America, LLC is an equal opportunity employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other protected class.

Job Type: Full-time

Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:
• 8 hour shift
• Day shift
• Monday to Friday

Supplemental Pay:
• Bonus pay

COVID-19 considerations:
All current state and federal Covid-19 protocols are being followed.

Education:
• Bachelor's (Preferred)

Experience:
• Customer Service: 1 year (Preferred)
• Customer Service or Administrative Support: 1 year (Preferred)

Work Location:
• One location

Work Remotely:
• No

If you are interested in joining our team, please forward your resume and cover letter to: careers@barentz.us.