Operations Director - Pestell Nutrition

We are looking to hire an Operations Director, who will be based in our New Hamburg, Ontario office. The successful candidate will have Canadian responsibility and be accountable for successfully leading the critical support functions that make up the operations of assigned location(s); including Quality Assurance, Warehousing, Customer Service, Purchasing, and Logistics. In addition, the Operations Director will analyze and implement safety/regulatory, operational, and strategic initiatives to deliver continuous improvement driving business success.

As Operations Director, this person will be responsible to:
• Provide functional leadership in the areas of safety, quality, and regulatory compliance
• Review quality procedures and processes, identify opportunities for continuous improvement and help support and lead initiatives where necessary
• Oversight on operating facilities to ensure compliance to all standards and a safe and clean work environment
• Provide leadership and overall management for Quality Assurance, Customer Service, Purchasing, Logistics, and Warehouse departments delivering targeted levels of service at expected operating cost
• Execute and support Animal Nutrition operations metrics to achieve overall objectives, consistent with corporate practices
• Responsible for ensuring the effective management of direct and third-party service providers facilitating distribution service in compliance with local regulatory requirements and the quality management system across the company’s supply chain
• Identify, develop, and implement departmental strategic plan in concert with Animal Nutrition leadership team
• Monitor metrics, analyze trends, and implement continuous improvement initiatives
• Work with the HR Team to identify and recruit for necessary resources, tools, and/or people to achieve departmental objectives
• Review IT systems and procedures with the Systems Director for NA, to optimize efficiencies related to areas within scope of responsibility
• Serve as a “power user” of our ERP, BI tools, OverDrive, TMS, and other software tools with the ability to support existing staff and help onboard new leadership
• Ensure adherence to all systemic processes and champion implementation of any future systemic enhancements or changes

To be considered for this opportunity, candidates must have the following:
• Bachelor’s Degree in related field required; post-graduate degree or certificate in quality operations is preferred
• Previous experience in operations management (10+ years) in production, distribution, warehousing, or operations with direct responsibility for professional department managers and large teams
• Regulatory and/or Safety experience is a plus
• Strategic mindset, highly solutions focused with strong leadership skills
• Demonstrates organizational, interpersonal, communication, presentation, written, verbal and negotiation skills
• Must be self-motivated, possess high energy, and an engaging level of enthusiasm and positive outlook
• Strong software knowledge of Microsoft Office including Outlook, Word, Excel, and PowerPoint
• Highly technical and experience with Enterprise Resource Planning (ERP) systems
• Adaptable to change and shifting priorities easily; Change management experience preferred.
• Will act legally and ethically in all professional relationships in adherence with Barentz’ culture, values, and fundamentals
• Strong team player with the ability to building strong relationships, and utilize effective coaching skills
• Must be able to effectively prioritize work assignments for self and others
• Proven ability to promote accountability, develop others, and resolve conflicts

About Pestell Nutrition
Pestell Nutrition is a leading distributor of specialty ingredients in the North American animal nutrition market. We supply our customers with high-quality nutritional additives and ingredients for the animal nutrition and pet food industries. Since 1972, we have used our technical expertise to help our customers create and deliver nutritional solutions for high performance across Canada and the U.S. Pestell Nutrition is specialized in the global sourcing and supply of Feed Additives, Nutritional Ingredients, Macro and Trace Minerals, Pet Specialty Ingredients, and Ag Products.
In 2021, Pestell Nutrition joined forces with Barentz to lead the Animal Nutrition vertical for North America. Please visit our website at www.pestell.com to learn more about us.

About Barentz
Barentz is a world class supplier of life science ingredients and specialty chemicals focused on improving the quality and length of life. We provide products that help our customers meet their formulary needs and achieve sustainability goals. We strive to change the conversation by creating value for our customers in a diverse range of end markets by providing technical and regulatory support and offering unique and creative solutions.

Our business leverages an infrastructure of industry leading technology, value-add services, global sourcing & logistics network, and a commitment to creating customer success. This philosophy has enabled Barentz to offer its customers and principal partners with North American capabilities while maintaining a local focus. Every day, we strive to deliver fantastic customer experiences.
Barentz offers a competitive salary in addition to a positive and collaborative corporate culture. We believe in developing people as well as growing our business and make this philosophy a priority. Please visit our website at www.barentz-na.com to learn more about us.

If you are interested in joining our team, please forward your resume and cover letter to careers@barentz.ca, Attn: Operations Director - AN